PRIVACY POLICY

Isabel Wong is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.


Consent
Your consent is important to us.  We respect your privacy and therefore we will never sell, share or distribute your name, address, e-mail address, credit card information or any other personal information to any third party without your consent. 

 

Communication & Marketing
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via email if you opt-in to receive email marketing communications from us. When you subscribe to our mailing list, you agree to receive news, updates and special offers from Isabel Wong and you have the right to unsubscribe at any time. When you sign up to our newsletter via our website, your details are entered by you and received by us securely. If you have signed up in person, your details will be added manually by us. We will never enter your details to our mailing list without your prior consent. We do not partake in any purchasing of personal details and if you have received any communication in error, please unsubscribe and let us know immediately. If you have unsubscribed and for any reason are still receiving our newsletters, please contact us so we can check and remove your data manually.

Please note that unsubscribing to our mailing list will not affect email communications regarding orders you have placed and any enquiries you have made.

Subscriptions can only be made via our online stores, website and in person during trade shows or events that are directly affiliated with Isabel Wong. We do not permit any third party to collect personal information on our behalf. All email communications from Isabel Wong are sent with the suffix @isabelwong.com and any attachments are linked to our website. If you receive what you believe is a phishing email designed to look like it's from Isabel Wong, please report it to us via our contact form.

 

Website Statistics
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products.

 

Protecting your security
We may use personal information provided by you in order to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

 

Third party websites
Our site may contain links to and from other websites.  If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

 

Contacting us
Isabel Wong is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. For any further queries or comments please contact us using our contact form.