CHRISTMAS | LATEST RECOMMENDED ORDER DATES 2018


As always, Christmas is one of the busiest times of the year for our in house team as well as the postal services. We endeavour to get your orders to you before Christmas but cannot guarantee these orders will reach you on time in the event of collection/delivery failures or delays during transit which is out of our control.

Recommended order dates below are a general guideline only (for stock items that are ‘ready to ship’) and allows us enough time to process and dispatch your items. If you have missed these dates, it may still be possible to get your orders to you before Christmas. Please get in touch if you have missed these dates or are unsure of the frames required - we will do our best to accommodate you! Alternatively, you can proceed with your order and add a note upon checkout to let us know you wish to receive it before Christmas - if the final deadline has passed, we will issue a refund and cancel your order right away. If a note for Christmas delivery is unspecified, and you have placed an order after the recommended order dates, your order will be processed as normal and will be delivered after Christmas.

*Items that are 'made to order' (check product descriptions) will require additional time for production and can take anywhere from 1 day up to 3 weeks to complete; so please bare in mind that if you wish to receive your made-to-order items before Christmas, we must receive orders approximately 3 weeks prior to the recommended order dates. You may put in a request for urgent orders and we will try to have your order completed sooner.
 

*UK SERVICE
Monday 17th December UK 2nd Class & 2nd Class Signed For
Tuesday 18th December UK 1st Class and 1st Class Signed For
Tuesday 18th December Special Delivery

 

*INTERNATIONAL SERVICE - Standard International tracking & signature
Monday 3rd December | Africa, Middle East
Tuesday 4th December | Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)
Wednesday 5th DecemberCaribbean, Central and South America
Friday 7th December | Greece, Turkey, Australia, New Zealand
Wednesday 12th December | Canada, Czech Republic, Italy, Poland and USA
Thursday 13th December | Finland, Sweden
Friday 14th December | Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Friday 14th December | Belgium, France, Ireland, Luxembourg

 

GENERAL HOLIDAYS AND NOTABLE DATES


As always, international holidays and public holidays are the busiest times of the year for our in house team as well as the postal services. Please note that the majority of postal services we use do not operate during international holidays, weekends and bank holidays - our dispatch and delivery windows are based on working days only (monday-friday). We endeavour to get your orders to you before these holiday dates but cannot guarantee orders will reach you on time during these periods or in the event of collection/delivery failures or delays during transit which is out of our control. Please note that the recommended order dates detailed below are a guideline only for items that are ready to ship. Items that are 'Made to order' (check under each product description) will require additional time for production so please bare in mind that if you wish to receive your order before a specific date, we must receive these approximately 3 weeks prior to the recommended order dates. Please get in touch if you have missed this time frame - we will do our best to accommodate you!

Orders placed after the 'made to order' time frame or after the recommended order dates will be processed as normal and will be delivered after the holiday dates.